[soumitss]

Hi folks! Quick question — my elderly parents are flying through Frankfurt soon and I'm a bit nervous about them navigating such a huge airport on their own. They don't speak German and get confused easily in crowded places. Is there any kind of assistance service that could help them get through customs and to their gate without stress? Would really appreciate any suggestions!

[soumitss]

Hello! Completely understand your concern, Frankfurt is genuinely one of Europe's largest airports with two big terminals and hundreds of gates — definitely not the easiest place for elderly travelers. I'd recommend checking out Airporteo, they provide frankfurt airport assistance that's perfect for situations like this. Basically, a dedicated greeter meets your parents right at the plane door and personally escorts them through immigration, baggage claim, and customs using priority lanes. They also monitor flights in real time, so delays or gate changes are handled automatically. Super helpful for anyone who needs extra support!